Contact Us

GET IN TOUCH

We're here to help with any questions about your Dermly Anti-Cellulite Sculpting Kit, orders, or account. Our customer support team is committed to providing you with exceptional service.

CUSTOMER SUPPORT

Email: support@trydermly.com Response Time: Within 24 hours

Availability: 24/7 Customer Support Available around the clock to assist you

FREQUENTLY ASKED QUESTIONS

Before reaching out, you might find your answer in our FAQ section covering:

  • Product usage and instructions
  • Shipping and delivery information
  • Return and refund process
  • Account and order management

ORDER SUPPORT

For questions about:

  • Order status and tracking
  • Payment and billing issues
  • Address changes
  • Product availability

Please include your order number in your email for faster assistance.

PRODUCT SUPPORT

For help with:

  • Device operation and troubleshooting
  • Usage instructions and best practices
  • Safety questions
  • Warranty information

RETURNS & REFUNDS

For return requests or refund inquiries, please review our Return Policy and contact support@trydermly.com with:

  • Order number
  • Reason for return
  • Photos if reporting damage or defects

BUSINESS INQUIRIES

For partnerships, media requests, or business opportunities: Email: business@trydermly.com

MAILING ADDRESS

Dermly LLC United States

WHAT TO EXPECT

  • Acknowledgment of your inquiry within 24 hours
  • Detailed response with solutions or next steps
  • Follow-up to ensure your issue is resolved
  • Professional, friendly customer service around the clock

We value your feedback and are committed to continuous improvement in our products and service.

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